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Tecbiz India is Quality Based Global Business, I.T. Product Services & Complete Solution Company.
Empower your business with our cloud communication solutions.

ABOUT US

Cloud Based Telephony Solutions For Toll Free Numbers , IVR 10-Digits Numbers , Miss Call Numbers

The Internet is a best effort network and was never designed for transporting real-time applications such as VoIP. At Novanet, we use patent-pending intelligent routing technology that dynamically chooses an optimum path to deliver consistent call quality over the Internet.

Cloud based telephony solution enables you to run and manage your telephony infrastructure with a click of a button. No setup or management cost and unlimited scalability with ZERO infrastructural cost.

Customer Support

24x7 ticket based customer support.

Call Recordings

Record all your incoming calls for future access.

SMS Acknowledgement

Send SMS based alerts to your callers.

Real-time Alerts

Real-time call logs and usage statistics gives you actual usage matrix. Check how many calls are missed and how many left in middle.

Call Logs

Real-time call logs and usage statistics gives you actual usage matrix. Check how many calls are missed and how many left in middle.

Multi-User CRM

Forward your incoming calls to multiple users with seperate login for each user.



No Infrastructure Required



Cloud Telephony allows you to setup and builds your IVR system on a Toll Free 1800 Number or 10-Digit Virtual Number with zero CAPEX. There is no infrastructure required at your end.

Everything is managed by Tecbiz India, and you can opt to start with just one user access or from thousands of users simultaneously handling the calls without paying a single paisa to manage the infrastructure. Toll Free & 10-Digit IVR Numbers can be activated in minutes* with redundancy and scalability on demand. All call logs & recordings#1 available and accessible 24x7 in real-time to monitor the staff performance.



Why Choose Us ?

HD Call Quality

Experience seamless and high-quality voice calling with minimum call latency

Cost-effective Plans

Ensure maximum return on investment with our economic and customised plans

Industry Experts

Delivered cloud-telephony services to diverse industry verticals with our technical expertise

Integrations

nnovate your business solutions with CRM and other 3rd party integrations

Real-Time Reporting

Track & monitor your live calls by real-time dashboards to maximise your business efficiency

Toll Free IVR Numbers

An excellent number for building a brand for your company. Free for callers and easy to remember

What is a Toll Free Number?

A Toll Free number allows the caller to connect with the called party (i.e. the business) without paying for the call unlike the normal person-to-person calls where the called party is charged as per their billing plan.

Toll Free service will help you to create a professional image and never miss a single call. Our toll free numbers are guaranteed to be the cheapest or we will beat any price by 10%. It comes packed with over 25 plus features! Our 1800 Free Number can be set to forward to any working telecom operator phone.

The call charges are not completely waived off, instead of the caller the called party is charged for the call and usually a premium rate because of the special arrangement.

In India a Toll Free number generally starts from 1800 followed by the operator code (The licensed telecom service provider and usually consists of three digits), which is followed by three to four digits issued by the Telecom operator to their clients.

Benefits

Zero Cost & Hassle-free-Enable customers to reach you anytime for free, without any inconvenience.

Build a Strong Customer Base-Instant connectivity solution to create an everlasting bond with your customers.

Enhance Your Brand Image-Bring instant recognition to your business by integrating your toll-free number with IVR.

Scale Your Business-Cloud-based toll free numbers for your infrastructure and maintenance savings.

Make a National Presence-1800 numbers for a widespread presence among a solid customer base in India.

Make Your Business Portable-Relocate business anywhere in India, you will still be reachable on the same 1800 number.

FEATURES

Power-Packed Features From Tecbiz India



Call Recording

Automatic recording of every call for training, monitoring and quality purposes.

Effective Call Routing

Ensure maximum availability and efficiency of your tele-agents with smart routing feature.

On-hold Music

Entertain your callers with music to keep them engaged even when they are on-hold.

24x7 Support

Contact our support experts and get an uninterrupted live assistance for all customer queries.

Call Analytics

Analyse or download in different formats reports of call statistics, updated in real-time.

Call Blocking

Block unwanted callers by simply adding them to the “blacklisted callers” list.

Virtual IVR Numbers

Provides low cost IVR solution where the called party and the caller both are charged for the call.

Virtual Phone Number To Track Your Marketing Campaigns.

Virtual numbers for different marketing channels effectively route the calls to your existing business phone number and help you monitor more precisely.

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, call-back, e-mail and perhaps other media.

What is a Virtual IVR Number Service?

A virtual 10-digit IVR number is a normal 10-digit mobile number e.g. 962174XXXX except it offers more features and better call management than a normal mobile number.

In VMN (Virtual Mobile Number or 10-Digit IVR Number), the caller and the called party both pays for the call however, the charges are distributed among them. Since both parties are paying for the call it is more easy on pocket for businesses and also reduces the spam calls.

When you use a simple mobile number as your business number then you miss the intelligent IVR system and it is prone to loose many business calls for the reasons like "Out of coverage area", "Called party is busy on other call", "Reciver is on leave" or simply the "Reciver is not interested in taking the calls".

Generally the number is issued by the Cloud Telephony provider but your own number can be also used as an IVR number though it is not recommended due to various reasons.

Benefits

24x7 Connectivity-Virtual number is an economical solution to connect with the customers despite location differences, that too 24×7.

Different Number, Same Phone-Get a new number for business calls that’s different from your personal number – all calls landing on the same device.

Productivity on the Move-You can route important calls to your mobile phone. If you still miss a call, voicemails (and faxes as well) will go to your email.

Personalised Greetings-Personalised greetings with caller’s and your business name will welcome the calls to enhance your brand image.

Maximize Cost Savings-No expensive phone system to stay connected. Like ‘plug-and-play’, virtual number set up for working within minutes.

Increase Sales-Display different virtual numbers on different channels, track and analyse which of the channels is drawing maximum RoI.

FEATURES

Voice Roper - Inspired by Innovation



Click-to-call

Display virtual number with “click-to-call” button on your website to enable instant connections with prospects.

Smart Call Routing

Ensure maximum availability and efficiency of your agents by routing calls to appropriate departments.

Call Tracking

Track all incoming calls on your virtual mobile number and generate detailed real-time statistics.

Real-time Notifications

Get notified for every missed call or when the call queue gets longer over SMS and emails.

Number Choices

Retain your existing mobile number or choose from the large pool of virtual numbers offered by Tecbiz.

Sticky Agents

Save customers from the confusion of multiple agents. Connect them to the same agent on redials.

Voice Broadcasting

Voice Broadcasting - Reaching More Customers Made Easy.

What is a Voice Broadcasting?

In today’s fast-paced world, you are busier than ever. Wouldn’t it be nice to have an automated reminder to keep your customers on track? With call broadcast, it’s easy to create automated phone calls. Share promotional offers, notifications, and updates to customers, employees, voters, and more.

Voice Broadcasting is a technique of sending pre-recorded voice messages to your audience. Tecbiz India Interactive voice broadcasting platform is based on latest technology and is capable of handling huge traffic. As a reliable and convenient voice broadcasting solution provider in India, we're dedicated to meeting the customer’s requirement with real-time results. See the beauty of voice broadcasting.

FEATURES

Making your Voice Message More Powerful



Personalized message

Personalize your voice messages for recipients with their name, account balance, or more.

Scheduling

Schedule voice messages, choose time for calls in different locations, and when to pause the campaign with ease.

Live Transfers

Transfer call broadcasts to a Live agent on recipient’s request to confirm orders and appointments, or more.

Real-time Reporting

Access updated campaign reports online, whenever you want, from any location with secure login.

On-time delivery guarantee

We promise to deliver all scheduled call broadcast campaigns on time or the cost of calling remains on us.

                                                

Get In Touch

H 625 Satyam Vihar , Awas Vikas No. 1, Kalyanpur, Kanpur Pincode 208017 Uttar Pradesh , India

For Support/Inquiries - 9266604604

  support@tecbizindia.com

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